Return & Refund Policy

At Fanatich House, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help with a simple and transparent return and refund process.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

• Unused and in its original condition.

• Returned with its original packaging.

• Accompanied by proof of purchase or your order confirmation.

How to Start a Return

To request a return, please contact us at:

📩 fanatichouse.store@gmail.com

Once your request has been reviewed and approved, we'll provide you with return instructions, including the return shipping address.

Please do not send any item back before receiving return authorization, as unauthorized returns may not be accepted.

If you have any questions about the return process, feel free to contact us at the email above.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Non-Returnable Items

For hygiene, safety, or customization reasons, we cannot accept returns on:

• Personalized or custom-made products.

• Gift cards.

• Clearance or final sale items.

If you have any questions about a product before purchasing, we're always happy to help.

Exchanges

The quickest way to receive a different item is to return the original product. Once your return has been approved, you can place a new order for the desired item.

Refunds

After we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within up to 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at:

📩 fanatichouse.store@gmail.com